A customer asks “Price for 10 office chairs?” Here is everything that happens next — and the 13 steps WhatsUp does without you.
Price for 10 office chairs?
10:31 AM · unknown number
Sends a WhatsApp message
"Price for 10 office chairs?"
Detects a new lead
Unknown number, buying intent found
Replies instantly
Greets in the customer's language
Sends the catalogue
Office seating — 6 products
Asks quantity and location
Malviya Nagar · before Diwali
Creates the lead
₹62,000 estimated value
Assigns a salesperson
Amit Verma (round-robin)
Scores the lead HOT
Budget, quantity and urgency confirmed
Gets a notification
On mobile, within 6 seconds
Sends a quotation
10 × Ergo Mesh @ ₹5,800
Accepts
"Ok done, invoice bhej dijiye"
Creates the invoice
GST invoice #1044 · ₹68,440
Sends it on WhatsApp
PDF + UPI payment link
Pays
₹68,440 via UPI
Records the payment
Matched to invoice #1044
Updates the ledger
Balance cleared to ₹0
Sends a thank-you
With receipt and delivery date
Tags as Customer
Moves out of the lead pipeline
Schedules a follow-up
Review request in 2 days
Total time: about 4 hours
Your salesperson spent 6 minutes on it. Everything else — the reply, the catalogue, the questions, the scoring, the invoice reminder, the receipt and the khata entry — ran on its own.
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